moja88 Terms and Conditions

moja88 (hereinafter referred to as "Platform", "we" or "us") is an online gaming platform that provides slots, casino games, fishing games, sports betting and other entertainment gaming services for users in Bangladesh.

These terms and conditions ("Terms") form a legal agreement between moja88 and its users ("you" or "player"). By using any part of this platform, you agree to be bound by these Terms.

These Terms are written in English and apply to players in Bangladesh. In the event of any dispute, the English version of this document shall be considered final.

1.1 Scope of Services

moja88 provides the following services:

• Online slot games and casino games
• Fishing and arcade games
• Betting on cricket and other sports
• Live casino experience
• Bonus and promotional offers
• 24/7 customer support in Bengali

1.2 Service Availability

moja88 reserves the right to modify, suspend or discontinue any part of its services at any time without notice. moja88 shall not be liable for any disruption to services caused by server maintenance, technical issues or any other reason.

To open an account and use the services of moja88, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for 21+ age group)
• You are participating voluntarily and for your own personal enjoyment
• You are not located in any jurisdiction where online gaming is legally prohibited
• You are mentally capable and entitled to make your own decisions
• You are not included in any self-exclusion list

We may request identification documents or other paperwork for age verification at any time. If the required documents are not provided, the account may be suspended.

3.1 Registration Process

To create an account on moja88, you must provide accurate and complete information. Providing false information may result in account cancellation and forfeiture of any deposited or won funds.

3.2 Single Account Policy

Each individual may operate only one account. Creating multiple accounts by the same person will be considered a violation of the rules and all accounts will be closed.

3.3 Account Security

You are responsible for ensuring the security of your account. In particular:

• Keep your password strong and do not share it with anyone
• Allowing others to play games from your account is prohibited
• If you suspect your account has been hacked or accessed without authorisation, notify our support team immediately
• You are fully responsible for all activity carried out from your account

3.4 Updating Information

If any of your personal details change, update your profile immediately. Payments may be delayed due to outdated or incorrect information.

4.1 Deposit Rules

The following rules apply when depositing funds into moja88:

• Minimum deposit amount: ৳300 (for each method)
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer
• Once funds are deposited, they are added to your gaming balance
• Deposited funds must be your own and must come from a legitimate source
• Depositing on behalf of or in the name of a third party is strictly prohibited

4.2 Withdrawal Rules

The following terms apply for withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawals are generally processed within 30 minutes to 3 hours
• Identity verification must be completed before withdrawing funds
• Withdrawals must be made using the same method used for the deposit
• Wagering requirements must be met before bonus funds can be withdrawn

4.3 Payment Verification

In the interest of preventing money laundering and ensuring financial security, moja88 may request additional verification for any deposit or withdrawal. Withdrawals may be placed on hold until this process is completed.

5.1 Welcome Bonus

A 100% match bonus of up to ৳15,000 is available on your first deposit at moja88. The terms for receiving the bonus are listed below:

• The account must be fully verified to be eligible for the bonus
• Wagering requirement: the total bonus amount must be wagered 15 times
• Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000
• Example: ৳32,000 deposit → ৳15,000 bonus (maximum) → total balance ৳47,000
• Bonus funds cannot be withdrawn before the wagering requirements are met

5.2 VIP Program and Cashback

The moja88 VIP program has four tiers, each with weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

5.3 General Bonus Terms

• Bonus offers must be used within the specified time limit
• moja88 reserves the right to modify or cancel any bonus
• If bonus abuse is detected, the account may be closed
• A single bonus cannot be claimed more than once at the same time

6.1 Game Operation

All games on moja88 are fair and operated using Random Number Generator (RNG) technology. The outcome of each game is entirely independent and is not influenced by previous results.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are clearly stated on the game page. moja88 may change these limits at any time.

6.3 Technical Issues

If a game is interrupted mid-way due to a technical issue, the game will generally be resumed. If resuming is not possible, the bet amount will be refunded. However, moja88's decision on this matter is final.

6.4 Suspicious Activity

If any bet appears to be artificial or fraudulent, moja88 reserves the right to void that bet and may suspend the associated account for investigation.

The following activities are strictly prohibited on moja88:

• Money laundering or transactions involving illegal funds
• Fraud, hacking or system manipulation
• Creating multiple accounts to claim bonus benefits
• Using another person's account or placing bets on behalf of a third party
• Use of bots, scripts or automated software
• Intentionally exploiting platform vulnerabilities or bugs
• Harassment of other users or harmful behaviour
• Using the platform for commercial purposes (commercial betting syndicates)
• Providing false identity or using forged documents in the KYC process

If moja88 finds evidence of involvement in any of the prohibited activities above, it may close the account without notice and forfeit all balances.

8.1 moja88's Authority

moja88 may suspend or close an account in the following circumstances:

• If evidence of a breach of the terms and conditions is found
• If identity verification fails
• If fraudulent activity is suspected
• For legal or regulatory reasons
• If the account has been inactive for a long time

8.2 Voluntary Account Closure

You can close your account at any time by notifying our support team. Before voluntary closure, you will be given the opportunity to withdraw your balance (if wagering requirements have been met).

8.3 Inactive Accounts

If there are no transactions for more than 12 months, the account will be marked as inactive. A maintenance fee may apply to inactive accounts.

moja88 is committed to protecting your personal information. We use SSL encryption technology to keep all transactions and communications secure.

To learn more about how your information is collected, used, and stored, please read our Privacy Policy.

9.1 Use of Information

We use your information for:

• Account verification and identity confirmation
• Payment processing
• Providing customer support
• Complying with applicable laws
• Responsible gaming monitoring

9.2 Sharing Information with Third Parties

moja88 does not sell or disclose your personal information to any third party except as required by law. Information necessary for payment processing is shared only with the relevant payment service provider.

moja88 places the highest priority on responsible gaming. We believe gaming is for entertainment — not as a means of earning income.

10.1 Self-Restriction Options

Players can apply the following limits to their own account with the help of our support team:

• Daily, weekly, or monthly deposit limits
• Bet amount limits
• Loss limits
• Self-exclusion for a set period
• Temporary account break

10.2 Support

If you notice signs of problem gambling behavior, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

moja88 will not be liable in the following situations:

• Losses due to internet disconnection or technical errors
• Losses due to user negligence or unauthorized account access
• Delays due to failure of a third-party payment service provider
• Natural disasters or force majeure events
• Indirect or incidental losses from gaming

moja88's maximum liability in any situation is limited and will not exceed the amount you deposited in the 30 days prior to the relevant incident.

moja88 reserves the right to modify these terms and conditions at any time. For significant changes, we will send a notification to the registered email address and display the date of the latest update on the website.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms. If you do not agree to the new terms, you will have the opportunity to withdraw your balance before closing your account.

The latest effective version of these terms and conditions will always be available on this page.

If you have any questions or complaints about these terms and conditions, please get in touch with us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week. We are committed to resolving your issues as quickly as possible.